Solutions Overview
Create Successful Omnichannel Campaigns
Customers respond to personally relevant and timely messages and expect a consistent experience across channels and devices. With Related Marketing Cloud you can integrate customer information from a variety of sources to gain individualized insights. Then use email, mobile, web and social channels to create engaging campaigns with higher acquisition, retention and customer loyalty.
Create a Unified Profile of Each Customer
Connect all your touchpoints and unify your customer data. Our Customer Data Platform gives you a complete view of each of your customers / visitors. Increase acquisition, engagement, conversion and loyalty with personalized and timely communications and re-marketing campaigns.
Create Personalized Campaign of Each Customer
Personalize your campaigns for every channel such as web site, mobile site, mobile app, and even your offline shopping experience using customer data and omni-channel interaction history.
Create personalized offers, product recommendations, targeted banners or pop-ups for your web site or dynamic e-mails for each your customer.
Manage All Your Channels
Manage all your campaigns with personalized content across all digital marketing channels, including email, mobile, display, and social.
Deliver the right message, to the right person at the right time and channel.
Automate Your Customer Journeys
Use our drag and drop marketing automation solution to design complex lifecycle campaigns, incorporating touches across channels, online behavior, business rules and much more.
Key Features
Integrate All Customer Data
Integrate all the data you have about your customers from all sources – including online, offline and mobile.
Trigger-Driven Communication
Interact with your customers based on behavior, location or stage in the lifecycle.
User-Friendly Interface
Easily create and manage engaging campaigns across channels from a single easy-to-use interface.
Targeted Segmentation
Use everything you know about your customers to create targeted segments and deliver personalized experiences.
Scheduled Campaigns
Deliver the right message, to the right person at the right time regardless of the channel.
Effective Reporting
Use our dashboard reporting to get measurable results of your campaigns across channels and take the appropriate actions based on returns.
