Create Successful Omnichannel Campaigns

Customers respond to personally relevant and timely messages and expect a consistent experience across channels and devices. With Related Marketing Cloud you can integrate customer information from a variety of sources to gain individualized insights. Then use email, mobile, web and social channels to create engaging campaigns with higher acquisition, retention and customer loyalty.

1 - Create a Unified Profile of Each Customer

Connect all your touchpoints and unify your customer data. Our Customer Data Platform gives you a complete view of each of your customers / visitors. Increase acquisition, engagement, conversion and loyalty with personalized and timely communications and re-marketing campaigns.

2 - Create Personalized Campaign of Each Customer

Personalize your campaigns for every channel such as web site, mobile site, mobile app, and even your offline shopping experience using customer data and omni-channel interaction history.

Create personalized offers, product recommendations, targeted banners or pop-ups for your web site or dynamic e-mails for each your customer.

3 - Manage All Your Channels

Manage all your campaigns with personalized content across all digital marketing channels, including email, mobile, display, and social.

Deliver the right message, to the right person at the right time and channel.

push+

push

Track and associate mobile interactions to your customer profiles. Engage with your customers wherever they are.

facebook+

facebook

Enrich customer profiles with Facebook data. Extend the reach of your campaigns with dynamic, highly targeted Facebook Ads.

sms+

sms

Improve performance on all channels with automated SMS follow-up campaigns & personalized offers

web+

web

Integrate behavioral and customer data from your website to create relevant communications across channels

email+

email

Ensure maximum email delivery at all scales with high-performance & 7/24 monitored scalable platform

4 - Automate Your Customer Journeys

Use our drag and drop marketing automation solution to design complex lifecycle campaigns, incorporating touches across channels, online behavior, business rules and much more.

Key Features

Integrate All Customer Data

Integrate all the data you have about your customers from all sources – including online, offline and mobile.

Trigger-Driven Communication

Interact with your customers based on behavior, location or stage in the lifecycle.

User-Friendly Interface

Easily create and manage engaging campaigns across channels from a single easy-to-use interface.

Targeted Segmentation

Use everything you know about your customers to create targeted segments and deliver personalized experiences.

Scheduled Campaigns

Deliver the right message, to the right person at the right time regardless of the channel.

Effective Reporting

Use our dashboard reporting to get measurable results of your campaigns across channels and take the appropriate actions based on returns.

Let’s Stay in Touch

Learn how Related Digital can accelerate your digital marketing success now

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