Customer Journey Manager
Automate the Way You Engage
Create and launch highly targeted and complex customer journeys across all your marketing channels to increase customer lifetime value, revenue and retention while saving time and effort.
WELCOME
Create welcome journeys to improve brand loyalty starting from the first contact.
CHURN
You can reach your customers who have made their last shopping 6 months ago and do not shop for 6 months and reach them with automatic series and start shopping again.
FIRST PURCHASE
Launch automated journeys to create personalized engagements and urgency for the first purchase.
Channel Orchestration
Easily design, manage and optimize well-coordinated campaigns across channels in a single place. Create omni-channel trigger-based and automated campaigns. Send out well-orchestrated automated transactional emails, SMS and push notifications
Features of Customer Journey Manager
Drag and drop marketing automation solution to design complex campaign workflows, incorporating touch points across channels, online behavior, business rules and much more.
- Takes segmented data from any touchpoint in any form as a starting point
- Triggers events not only at push, email or SMS but also on website or mobile devices
- Capable of splitting decisions or A/B testing
- Creates multiple scenarios with multiple versions
- Measures and optimizes ROI through greater understanding of your customers’ interactions, needs and interests
Grow Your Business Faster With Customer Data Platform
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